FAQs

How do I get to Urraca Private Island from the Airport in Bocas?

After collecting your luggage, you will catch a taxi in front of the airport and tell them to take you to the Pirate Restaurant.  Our Captain, Demasco, will meet you at the Pirate Restaurant and transport you to Urraca. The ride will take approximately 35 minutes.

How much is the boat transport to Urraca Private Island?

The boat transport is $30 per person each way (if you are a single traveler, it is $60 each way).

What do we do about meals on the island?

We offer a selection of delicious menu options for breakfast, lunch and dinner. We craft our menus with locally caught seafood and fresh tropical fruits and vegetables native to the area. Breakfast is included in the price of lodging. Lunch options run between $12-15  per plate and dinner options range from $32-45 per plate.

I have allergies/dietary restrictions. Are you able to accommodate me?

If you have food restrictions, please let us know in advance so that we can discuss. We are generally able to create a menu that will work for you.

Is the water safe to drink or do you have bottled water?

Our water comes from a rainwater catch system and water purification system. It is completely safe to drink. As we are an eco-lodge and trying to eliminate waste and protect our natural resources, we provide our guests with refillable water bottles.

Do you offer cocktails or can we bring our own?

We have a full liquor bar here on the island and are happy to make you a refreshing cocktail. If you have a special bottle of wine or champagne you would like to bring with you, we can accommodate that for a small corking fee of $20.

Do the bungalows have mosquito nets or should we bring our own?

As we are in a mangrove with no actual “land” and no standing fresh water, we do not generally have bugs here at Urraca! However, we do have mosquito nets if you were to feel the need for one in your bungalow.

What kind of activities do you offer there at the island or nearby?

Guests at the island enjoying snorkeling, canoeing, playing volleyball, or interacting with the monkeys. We also can arrange a variety of excursions around the area. Please see our Excursions & Packages page.

Do I need to bring my own snorkel gear?

We have snorkel gear and cayukos (authentic dug out canoes) for guests to use during their stay.

Do you have wifi at Urraca Private Island?

We do have wifi here at the island and we provide you with the password upon your arrival.

Will I be able to charge my electronics while staying with you?

We are a solar powered eco-lodge. You are generally able to charge your smaller electronic devices (phone, ipads, cameras) during the daytime only. However, we do ask you to be conscientious of the conservation of our power. Please turn off lights and fans when not in use and disconnect from the wifi when you are not using it, so that it does not drain your phone/ipad battery.

Do the bungalows have private bathrooms and hot water?

Each of the four standard bungalows has its own outside shower with hot water. There are two bathhouses (with toilets, sinks, and additional hot showers), which are shared by the four standard bungalows. The family bungalow has its own bathroom, complete with toilet, sink, and hot shower.

Are kids allowed to visit Urraca Private Island?

For the safety of the children and the animals, we only allow children over the age of 12 to visit Urraca.

Do you allow smoking?

For the safety of the animals and the property, and as a courtesy for other guests, smoking is only allowed in designated areas.

Do the monkeys run wild around the island and are they allowed in our bungalow?

We have four varieties of rescued monkeys living here at Urraca Private Island. Some of them are allowed out of their cages for a portion of each day to explore the island. We do advise you to keep small, personal items (especially medications) secured inside your hut, as they are very curious creatures! If you have any food or snacks in your hut, you are very likely to attract them to your bungalow.

Is there any special treats we could bring the monkeys (cause we want them to REALLY love us)? 

Actually, the monkeys LOVE dried tropical fruits (papaya, mango, pineapple) and they are really hard to find here. If we can find them they are very expensive for a small amount, while in other countries they are very cheap and east to find. Another very special favorite (especially of the Capuchins) is roasted unsalted pumpkin seeds in the shell. You will love how they open their mouths and stick out their tongues to receive their favorite treats from you!

Are the monkeys safe to touch? Do they bite?

All of the monkeys here at Urraca have been rescued. They are all tested and vaccinated regularly and have up to date health records. The monkeys allowed out to play are used to interacting with people and are friendly. However, these are wild animals and you should always use caution and follow the instructions and advice provided to you by Urraca staff when interacting with them. You will find your time with our monkeys one of your best memories of your stay with us!

If we azre not staying overnight at Urraca, can we still come and see the monkeys? 

Absolutely! We offer monkey island tours during the day between 10am-3pm. Adults are $20 per person and children 12+ are $10 per person. For the safety of the children and the animals, we can allow children under the age of 12 to visit Urraca.

What is a kinkajou?

Our kinkajou, Quiso, is a nocturnal creature who comes out every night to eat and explore the island. He is a rainforest mammal, similar to a raccoon. He is very friendly and enjoys belly rubs. He has a very severe sweet tooth and is always on the hunt for any candy or gum you may have with you!

What form of payment do you take?

We accept cash and Master and Visa cards as payment. We also can accept payment via paypal.

What is your cancellation policy?

We can offer a refund if you cancel more than 7 days prior to your scheduled arrival.

How are gratuities for Urraca staff handled?

An automatic 15% gratuity is added to your bill (not including your lodging fee) at check-out.